What Information We Collect About You
Information You Give Us
When you request information regarding our products, promotions or warranties, you voluntarily provide your name, company, contact address, e-mail address and type of Faxitron Bioptics and supporting equipment you own or use. Occasionally we may ask you to provide additional information regarding such things as your personal or professional interests, demographics, experience with our products and contact preferences so that we may better understand your needs and continue to improve our and services to you.
In order to assist our customers in using our products, we can create a remote connection using software created by LogMeIn or TeamViewer, which allows our customer service representatives to view and access information on your computer screen. If you decide to use this function, you should be aware that our customer service representative will be able to view and edit any information visible on your computer screen during the screen share.
Information We Collect from Your Device
Whenever you visit our website, we may automatically collect information about you via cookies, web beacons or other similar technologies. For more information on these web analytics tools please see the “Cookies” section below.
We collect and store statistics and other information about the online activities of our visitors on an aggregate basis.
In some cases we may track or collect information about your use of our website by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. These methods also allow us to resolve server problems or administer our website. Generally, we do not associate this information with any other personally identifiable information that you may have provided to us.
How We Use Your Information
Though we have the utmost respect for your privacy, any communication or material you transmit to the website by electronic mail or otherwise, is and will be treated as, nonconfidential and nonproprietary.
Communicating with You
When you give us your contact information, we use that information to communicate with you about our products and services, send you announcements about our business activities, notify you of upcoming events or conduct promotional activities. Occasionally we may send you email communications to provide information or offers that we think you will find useful.
Providing Our Products and Services
We use your personal information primarily to fulfill purchases. If you purchase equipment from us, or contact us for customer support, we use your information in order to complete that transaction.
Managing Our Business Needs
We also use your personal information to track compliance with our Terms and Conditions, for research purposes or for marketing and promotional purposes. Our web analytics tools help us measure traffic on our website, develop the website and related marketing plans and customize the content available on the website.
Disclosure of Your Information
You may direct us to disclose your information to others, such as when you order products from us to be delivered by a third-party shipper.
We may also share your information with our advertisers, business partners or other affiliates.
As a general rule, we will not sell, rent, or lease your personally identifiable information and will not disclose your personally identifiable information to others except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.
Managing Your Information
You can choose not to receive future emails from us by clicking “unsubscribe” on any email we send to you or by contacting us at [email protected].
If you would like to know what personal information we hold about you, please contact us at [email protected].
If you would like to correct, delete, or update information that we hold about you, or revoke any consent you may have previously given regarding our use of your information, please contact us at [email protected].
In the event that you ask us to delete your information, please note that applicable law and/or our legitimate business purposes may require us to retain certain information.
However, to the extent that corrected or deleted information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases. Please be aware that we may occasionally contact you for administrative purposes even if you unsubscribe from our mail list.
We provide third-party links for your convenience only. These third-party websites may send their own cookies to you, or otherwise collect data or solicit personal information from you. You follow the third-party links posted on our website at your own risk. We do not accept any responsibility or liability for privacy or other issues associated with any websites you may link to through our website.
We use industry standard efforts (such as a secure sockets or secure socket layer where appropriate) to safeguard the confidentiality of your personally identifiable information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.
Limits on Our Abilities
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems.
Children and Our Services
Our products and services are not directed to children, and we ask that you not provide any personal information to us if you are under the age of 18. We will not intentionally collect or maintain information about individuals under the age of 18.