Faxitron® On CallTM On-Line Support
If you should ever require technical support with your Faxitron system, Faxitron On Call™ on-line support is available to assist you.
- Contact our technical support team at 1-877-910-0030 to explain what specific issues you are experiencing. If your need cannot be resolved over the phone, you will be provided with a support code.
- If you have a support code, enter your name and the code below. A small, virus-free screen-sharing plug-in should then automatically download onto your computer.
- A technical support representative can remotely access your system and provide the needed assistance in a timely and direct manner.
Important Note: HIPAA compliance ensured and patient data is never transferred. You can always override control with your own system, and you can end the screen-sharing session at any time.