Remote Connect

Faxitron® On CallTM On-Line Support

If you should ever require technical support with your Faxitron system, Faxitron On Call™ on-line support is available to assist you.

  1. Contact our technical support team at 1-877-910-0030 to explain what specific issues you are experiencing. If your need cannot be resolved over the phone, you will be provided with a support code.
  2. If you have a support code, enter your name and the code below. A small, virus-free screen-sharing plug-in should then automatically download onto your computer.
  3. A technical support representative can remotely access your system and provide the needed assistance in a timely and direct manner.

Important Note: HIPAA compliance ensured and patient data is never transferred. You can always override control with your own system, and you can end the screen-sharing session at any time.

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